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Live on December 10, 2021, 12 pm – 1 pm Eastern

Pragmatic Inclusion of Human Performance Factors in Incident Investigations

by Norman Ritchie


Non-Member: $35

Member: FREE


LIVE Webinar FREE to member. Go to this page, log in and register.



Human performance issues may be complex and can cover a broad range of disciplines. Investigating incidents from a Human Performance perspective requires a different approach than conventional incident analysis methodologies allow. This presentation offers a pragmatic set of concepts that can be applied through the entire process of responding to the learning opportunities presented by incidents, including data acquisition, analysis, and developing appropriate and optimized corrective actions for human Performance causal factors.


Bio: Norman Ritchie was educated as a Mechanical Engineer at the University of Glasgow in Scotland. He has over 35 years of experience in project and risk and safety management, largely in the oil and gas industry. As a Director of vPSI group, LLC, which he co-founded in 2003, Ritchie provides consulting and training in project management, performance measurement, and improvement, principally in the areas of risk, loss prevention, safety, human performance, and organizational learning. A pioneer of web-based safety applications, Ritchie holds a broad U.S. patent for online job safety analysis systems. He was a contributing author to the 2020 One Percent Safer book project and was honored to be named the American Society of Safety Professionals 2020/21 Safety Professional of the Year (SPY) for Texas, Oklahoma, and Arkansas, and the U.S. Gulf Coast.


Requirements for Completion

Successful completion of this activity includes submitting an accurate registration, making necessary payment, and reviewing all activity slides and the webinar presentation. Completion of the evaluation form is required.


Type of Activity



Disclosures: AOHP does not guarantee, warrant, certify, verify, and/or authorize the content of this seminar, and/or any subsequent use of the information presented at this webinar. This webinar is not a clinical/medical service but is intended for educational purposes only. Planners of this educational activity have no real or apparent financial, professional or personal conflict of interest to disclose. Faculty/presenter disclosure is stated following each presenter’s bio-sketch. AOHP has implemented a mechanism to identify and resolve all conflicts of interest before the delivery of this educational activity.


Commercial or Sponsor Support: N/A


Continuing education Contact Hour: This activity awards 1 contact hour.

Association of Occupational Health Professionals in Healthcare (AOHP) is approved provider by the California Board of Registered Nursing, Provider# CEP17664


Conflict of Interest

A conflict of interest occurs when an individual has an opportunity to affect educational content about healthcare products or services of a commercial company with which she/he has a financial, professional or personal relationship.

The planners and presenter(s)/author(s) of this education activity have disclosed no relevant financial, professional or personal relationships with any commercial companies about this activity.


Non-Endorsement of Products

The Association of Occupational Health Professionals in Healthcare's accredited provider status refers only to continuing education activities and does not imply that there is real or implied endorsement of any product, service or company referred to in this activity nor of any company subsidizing costs related to the activity.

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